Privacy Policy

1. Introduction

CollectiveAccessBridge ("we," "our," or "us") is dedicated to respecting your privacy. This Privacy Policy outlines how your information is gathered, employed, shared, and kept secure when you browse our site collectiveaccessbridge.top or use our yacht charter services.

Your use of our services indicates your agreement with the practices detailed in this document. Our policy adheres to privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other significant Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

Personal data that you willingly provide is collected by us when you:

• Reserve a yacht charter
• Get in touch via our website or call us
• Sign up for our newsletter
• Complete any forms on our site
• Take part in surveys or promotional offers

Such data may comprise:

• Identification and contact details (email, telephone, residence)
• Transaction data (handled securely via external providers)
• Preferences and specifications for your charter
• Contacts for emergencies
• Specific dietary needs or health information (if submitted)

2.2 Automatically Collected Information

Automatically collected data includes:

• IP addresses and geolocation details
• Type and version of the browser
• Visited pages and duration of site visit
• Sites that redirected you to us
• Device specifications (model, screen size, etc.)

2.3 Cookies and Tracking Technologies

Cookies and similar technologies are employed to improve your browsing experience. These aid us in:

• Recalling your preferences
• Site usage and performance analysis
• Delivering tailored content
• Enhancing our services

Browsers allow you to modify cookie preferences or you can use our cookie consent popup.

3. How We Use Your Information

The gathered information is used for:

• Providing Services: For our yacht charter services, to process reservations, and to communicate about your bookings
• Support: To answer your queries and offer support
• Billing: To manage payments and billing procedures
• Protection: For the security of our services and to prevent deceit
• Promotion: To send promotional content and updates with your consent
• Site Enhancement: To examine site interaction and improve usability
• Adherence to Law: To comply with the law and legal processes

4. Information Sharing and Disclosure

Your personal data isn't sold, exchanged, or rented out to third parties. We might disclose your data in certain circumstances like:

4.1 Service Providers

We may divulge information to trustworthy third-party services that aid us in payment processing, site maintenance, email marketing, analytics, and customer support.

4.2 Legal Obligations

Your data could be revealed in compliance with the law or during legal processes, court mandates, emergencies, or scrutiny of potential fraudulent or illegal acts.

4.3 Business Changes

Your information might be transferred in cases of business acquisitions, mergers, or asset sales.

5. Data Security

We employ suitable measures like encryption, secure servers, controlled access, consistent audits, and staff education to protect your personal data against unauthorized entry, change, exposure, or obliteration.

However, no method can ensure complete security of data transmission or storage over the internet.

6. Data Retention

We hold your personal data only as needed for fulfillment of collection purposes or as stipulated by law. Standard periods include:

• Charter bookings: 7 years for tax/legal reasons
• Marketing communications: until opt-out or removal
• Site analytics: 26 months
• Assistance interactions: 3 years from the last contact

7. Your Rights and Choices

You possess rights to data access, correction, erasure (as permitted by law), transferability, marketing opt-outs, and cookie settings. Use the contact information below to exercise these rights.

8. Third-Party Services

8.1 Google Analytics

Website usage is analyzed through Google Analytics. You can opt out with the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our website may contain links to social platforms that have their own privacy policies.

8.3 Payment Services

Third-party processors that comply with PCI DSS handle payment operations.

9. International Data Transfers

We may transfer your data for processing in other nations outside of Monaco. Such transfers observe suitable safeguards following applicable privacy laws.

10. Children's Privacy

Our services do not intentionally cater to children under 13, nor do we knowingly gather their data. If a child has provided their data, contact us immediately.

11. Privacy Policy Revisions

Changes to this Privacy Policy may be made to reflect new practices or legal conditions. Notification will be through policy update postings, emails to users, or notices on our website. Using our services after the date of effect means you accept the changes.

12. Contacting Us

For inquiries regarding this Privacy Policy or our data handling, please reach out to us:

13. Adherence to Google Ads User Consent Policy

We follow the consent policy for Google Ads users. Adjustments to cookie/tracking settings can be made anytime through our cookie preferences.